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Jobs at BioDiscovery Inc

Field Application Scientist

Location: El Segundo, CA

Type: Full Time

Min. Experience: Experienced

BioDiscovery is looking for a motivated Field Application Scientist (FAS) to serve as a technical reference for BioDiscovery’s customers. The FAS is responsible for the pre- and post-sales technical support for BioDiscovery’s software solutions. 

The FAS has a strong scientific background, is sharp and interested in learning the needs of clinical labs performing array and NGS-based cytogenetic and/or molecular testing. The ideal candidate has outstanding problem-solving skills, is a team-player and is looking forward to building relationships in academic as well as commercial testing labs.


  • Provide outstanding technical support to customers in the use of BioDiscovery's software products. Troubleshoot issues and report problems, bugs and customer feedback.
  • Coordinate new implementations including system setup, software validation, and customer training. Help to increase product usage.
  • Assist sales team in delivering technical presentations, and conducting software demonstrations with existing and potential customers
  • Participate in exhibiting opportunities at industry conferences, seminars and workshops to promote the software products.
  • Develop strong relationships with customers clinical labs, hospitals, and academic testing centers​
  • Build comprehensive knowledge of prospects, competition, and market


  • MS/PhD in Bioinformatics or related field
  • 3-5 years experience working in the genomic field
  • Strong technical knowledge of microarray and NGS applications
  • High attention to detail
  • Demonstrated ability to work in collaborative team environment
  • Excellent verbal and written communication skills
  • Experience of customer support and use of CRM system a plus
  • Business travel is required and may occasionally include weekends.

BioDiscovery, Inc. is dedicated to the development of state-of-the-art software products for life science research as well as clinical applications. Our mission is to enable scientists to eliminate disease and suffering through novel application of computational technologies and translating these findings directly and rapidly to clinical use.

From its inception in 1997, BioDiscovery has been an innovative leader in the microarray informatics field having introduced the first dedicated commercial software tool for analyzing microarray images. Since then, innovation has continued to be a top priority. Our employees are excited about solving difficult problems and enabling scientist to make significant scientific breakthroughs. Our passion to make a difference has further extended the company’s reach into creating the most comprehensive enterprise-wide system for clinical applications enabling research findings to make direct impact on patient care.

BioDiscovery is an equal opportunity employer with great benefits and a friendly, high-energy atmosphere. The company is headquartered in sunny Southern California near the Los Angeles International Airport (LAX) and has presence in Europe and in Asia. We are always looking for talented individuals, eager to make a real difference, to join our company.

To apply, please submit resume and cover letter explaining interest and qualifications for the position.

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